Return Policy

Hopshopbop follows all applicable Australian laws pertaining to refund rights under both state and federal law

We will refund or replace your item if: 

- The item you receive does not match the description and/or the item ordered.
- The item you receive does not function as intended and/or is dead on arrival.    

Steps to returning your item: 

- Contact Us to see if we can fix any issues you are having.
- If your item requires returning we need to issue you with a return number before posting.
- On receipt of this return number please return the item in the condition it was received - including all packaging and accessories.
- We will let you know when the item is received.
- We can either refund, replace or provide store credit for eligible returned items

We will not refund:

- For change of mind. Please ensure you read item descriptions and check sizing carefully.
- For goods damaged through customer misuse
- If there is no proof of purchase
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